GasNet

GasNet, a Utility managing natural gas networks and meters in the Wanganui – Manawatu region of New Zealand, engaged KernMobile to enhance existing systems and allow field staff to receive jobs while in the field.

The Brief

Following the roll-out of its Geographic Information System (GIS) in 2007, GasNet went to the market to establish what products were available that could provide electronic solutions to enhance its existing business and asset management systems, which at that time were predominantly spreadsheet and paper based.

The KernMobile Solution

In 2010, GasNet selected KernMobile as its mobile works management solutions that would meet the scale and extent of their operations. What particularly appealed to GasNet about KernMobile was the simplicity of use combined with extensive flexibility and functionality. Equally attractive was the ease with which Kern could customise the system to meet GasNet's specific needs.

Outcome

"Kern has provided the conduit by which staff is driven to follow a formal process with respect to work that needs to be completed, both unplanned and scheduled. Before KernMobile, job numbers, work requests, and task assignments were a mystery to all but one or two people. We are now in a situation where staff has the ability to consign tasks to the proper resource, and the confidence that the application has generated numbers appropriate to matters both financial and procedural."

Neville Edwards, Asset Information Services Manager, GasNet